Failed to load XML.DLL

Question: 

When I open a database with BioNumerics, the runtime error “Failed to load XML.DLL” pops up, followed by “Invalid version of XML.DLL”. What could be the cause?

Answer: 

This error message points to an issue with the BioNumerics installation. The rare reports of this error were all cases where customers applied a version 7.1 update (patch) on top of a version 7.0 installation. BioNumerics version 7.1 patches only contain modified or new program components relative to the first release of version 7.1 (on June 6th 2013). Installing a version 7.1 patch on a version 7.0 will therefore result in all kinds of unexpected and hard to diagnose errors, which may eventually result in data loss. It is therefore strongly recommended to re-install BioNumerics version 7.1 as soon as possible from the complete setup file, which can be downloaded from our software download page.

Package(s):

Applicable for: 
Version 7.1

Category:

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