Error with CheckLicense during installation

Question: 

During installation of BioNumerics, the error message “FUNCTION CheckLicense: An error occurred while running the BioNumerics license editor” appears, mentioning setlic.exe and Result Code: -1073741515.

Answer: 

This installation error can have several causes, including:

  • The Visual C++ redistributables are not completely installed (e.g. the computer reboot was skipped after installing the prerequisites),
  • there is another problem with these redistributables or other dependent libraries,
  • another process (for example antivirus software) is interfering with or blocking access to the setlic.exe executable in the %TEMP% folder.

You can use the following steps to resolve the issue:

  1. Reboot your computer and try again: it is possible that the installation of the VC++ redistributables will only complete after reboot.
  2. Download and manually install the VC++ redistributables from http://www.microsoft.com/en-us/download/details.aspx?id=30679
    • 32-bit Windows: vcredist_x86.exe
    • 64-bit Windows: vcredist_x86.exe and vcredist_x64.exe
    Reboot after installation and run the BioNumerics Setup again.
  3. Temporary disable the real-time scanning feature of the antivirus software and try again.
  4. Clean up the %TEMP% folder and try again.

Package(s):

Applicable for: 
Version 7.5 - 7.6

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